Privacy Policy

Privacy Policy

Effective Date:  April 6, 2026

OM KINETICS respects your privacy and is committed to protecting the personal information you provide through our website, forms, advertisements, scheduling tools, and communications.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Phone number
Email address
Appointment details
Service interests
Any additional information you choose to provide through forms, scheduling requests, or direct communication

We may also collect limited technical information through cookies, analytics tools, and similar technologies, such as browser type, device information, pages visited, and general website usage activity.

2. How We Use Your Information

We may use your information to:

Respond to your inquiries
Schedule and manage appointments
Provide information about services and care options
Send service related updates
Communicate with you by phone, email, and SMS when you have provided consent
Provide customer support
Improve our website, services, and user experience

3. SMS Communications

If you choose to opt in, OM KINETICS may send you text messages related to your inquiry, appointment scheduling, appointment reminders, service updates, and related follow up.

Message frequency may vary.
Message and data rates may apply.
You can reply STOP to opt out at any time.
You can reply HELP for help.

Consent to receive text messages is not a condition of purchase.

4. Email Communications

If you provide your email address, we may send you communications related to your inquiry, appointments, services, updates, and other business related information. If you opt in to marketing emails, you may unsubscribe at any time by using the unsubscribe link in the email or by contacting us directly.

5. Sharing and Disclosure of Information

We do not sell or rent your personal information.

We may share information with service providers that help us operate our business, such as website hosting, scheduling, communication, analytics, payment, and customer support platforms, but only to the extent reasonably necessary for them to provide services on our behalf.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers only as needed to support business operations, such as customer service, scheduling, and message delivery. SMS opt in data and consent are excluded from any other sharing and are not shared with third parties for marketing or promotional purposes.

6. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, pixels, and similar technologies to understand traffic patterns, improve website performance, measure advertising effectiveness, and enhance user experience.

You can control cookies through your browser settings. Disabling cookies may affect certain features or functionality of the website.

7. Data Security

We take reasonable administrative, technical, and physical safeguards to protect the personal information you submit to us. While no method of transmission or storage is completely secure, we work to protect your information and limit access to authorized personnel and service providers.

8. Your Rights and Choices

You may request to access, update, correct, or delete your personal information by contacting us.

You may opt out of SMS messages at any time by replying STOP.
You may request help with SMS messages by replying HELP.
You may opt out of marketing emails by clicking the unsubscribe link in the email or by contacting us directly.

9. Third Party Services

Our website or communications may include links to third party services, such as scheduling tools, payment providers, maps, or social media platforms. We are not responsible for the privacy practices of those third party services, and we encourage you to review their policies separately.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the updated effective date.

11. Contact Information

If you have questions about this Privacy Policy or how your information is used, please contact us at:

OM KINETICS
2333 1st Ave Ste 102A
San Diego, CA 92101

Email: dr.nicolette@omkinetics.com
Phone: +1 619 259 0218
Website: https://omkinetics.com/